The US's status as "the IQ magnet of the world" was in jeopardy as a result of the stricter immigration rules that were introduced in the wake of the terrorist attacks of September 11 2001, he suggested. "There has been a 35 per cent drop in Asians coming to our computer science departments," Mr Gates said. "It really is a very bad thing for a very key area."This is simply disasterous for our US economy. I know it's been preached about for decades now, but the past five years have really been impacted by globalisation. With disappearing borders for both talent and innovation, free trade agreements popping up everywhere, and a negative-attitude generating foreign policy, the US is just simply not well positioned to take on the next century. I'm worried.Officials at US universities are concerned about the fall in overseas students as applications are held up by visa problems. Larry Summers, president of Harvard University, warned last year that the US would lose "incalculable benefits" if the next generation of foreign leaders chose to be educated elsewhere.
Mr Gates pointed to the sharp difference between emerging markets such as India and China, where about 40 per cent of students take engineering degrees, and the US, where the proportion is about 4 per cent.
As finance ministers and central bankers from the G7 group of industrial nations prepare to gather in London this week with currency movements expected to top the agenda, Mr Gates, the world's richest man, revealed he was betting the dollar would continue to fall. "I have a bias. I'm short the dollar," he said.
America's Decline in Talent
Travel Between DC and NY
Flying between DCA and LGA is no longer the best option. With the hassle of TSA staff at airports and the pain of driving in to NYC from LGA, the flight is not that appealing relative to Amtrak train services. The train is generally on schedule and, unlike driving, doesn't face delays due to weather or traffic. Plus, it's really convenient to get work done (with 3 hours of uninterrupted desk-time). But, it's usually the priciest option.
I've never taken a bus for the trip, but am definitely going to try in the next weeks. I've heard the Washington Deluxe is the best bet, with somewhat more upscale services to the Chinatown buses. Apparently, the movies played are actually in English rather than Mandarin!
Building a Software Business Today
Build as little as possible, as fast and cheaply as possible, while demonstrating some unique value. From the classic VC view, many of these efforts will result in a product, or even a feature, rather than a sustainable company. But that may be OK for the first stage, because the development time and expense are small enough to be funded by the founders, friends and family, or a few angels. The go-to-market is similarly light. Rather than a sales channel, the venture will buy ad words on Google, promote itself via word of mouth on blogs and via user communities, and penetrate enterprises by pricing low enough to fall within the purchasing power of a department, or even an individual. Being in early and continuous touch with its market, the venture can course correct early and often.Tim then suggests that the second stage is defined by further product development and larger scale deployment, with venture funding:
The second choice after a successful first stage launch is to light the second stage, which will require venture funding. Second stage activities will consume cash in advance of the sales to fund them, as they must occur before imitators arrive. They may include adding functionality to meet customer requests, rebuilding parts of the product for greater efficiency and defensibility, adding the necessary sales force, scalability, and system integration to be able to sell to a higher end market, such as the CXO enterprise level, or carriers. At the point of making the second stage decision, the technology risks have been greatly reduced, and a portion of market risk eliminated.He argues that this evolution model is in response to the rise of open standards, open source, offshoring, and the commoditization of hardware & software. I would argue that this model is more likely in response to the Internet - easier & less costly distribution of product. Whereas selling software ten years ago required physical store distribution and the physical publishing of diskettes, now functional software can be sold online and marketed through cheap ads.
2005 is Really Shaping Up
Understanding Your Customer
This may sound trivial, but a lot of analysts spend too much time understanding the numbers or looking at the technology advantages of businesses, where in fact the recipe for success lies in the management team. A management team that truly and introspectively knows their market is the winning team, in any segment. "Bet on the jockey, not on the horse."
I've spent the past few weeks reviewing an industry in which very few of the players actually have a clear understanding of what their direct customers are looking for. The industry is hyped on the fact that the direct customers' customers show increasing demand generally, but no one seems to have taken the time to really understand the market dynamics and consumer motivations. I will definitely recommend this article to the next few CEOs I speak with.
The Cato Institute - The Telecom Act
The legendary (and infamous) George Gilder will be headlining the must see event on Monday February 7th in DC. As the Telecommunications Act of 1996 turns nine years old, industry analysts are expecting a major re-write of the act to be considered by the new Congress.
[The speakers] will provide a detailed agenda for telecom reform to help bring an end to the legally confusing and economically inefficient regulatory regime that that Telecom Act not only failed to clean up, but actually fostered.I'd love to go to this event, but am otherwise tied up. George is a true visionary and has a solid understanding of the private/public balance of this regulatory issue. I hope there's a blogger out there to cover the event, let me know once you do.
The Andy Forbes Files
First Impressions Do Matter
Well, in today's environment, enterprises have the upper hand. This means that most enterprise sales end up in a proof of concept (POC) or bake-off against other competitors. So the first impression you make in the POC is the installation. If it is hard to install, forget about it. The logical conclusion your sales prospect will draw is that it is a hard to use product. So while you spend time building some great features and making your product more scalable, do not forget to spend time, lots of it, in the areas that customers touch and see. This means making the install process as easy as possible (this is where appliances can help in many cases) and making your GUI intuitive and easy to use. If you can't get this right, you will lose most deals or at least be fighting an uphill battle in a competitive bakeoff no matter how scalable or feature-rich your product is.Many tech companies and technologists often forget about user interface, and always chalk it up as trivial: "something so easy, we'll get to it at the last minute - when we're done." But, this is just flat out wrong - looks do matter and its never that trivial. I've seen countless software companies present (at both sales meetings and venture meetings) and get passed on because of these two key issues.
Simplicity is golden. Make sure the first impression conveys that, and you can be pretty sure you'll get a second meeting - whether it be with an investor or potential client (or even a potential date).
Mauldin Weekly on China
Each and every year China now graduates 250,000 engineers and scientists. The US graduates only 50,000. How long before they overwhelm not only the US but Europe as well in the area of technology? If we lose our lead in technology, how can we hope to continue to find whole new industries with high paying new jobs to substitute for the ones we have lost?And, some concepts on the banking structure and capital markets:
Non-performing loans at banks in China are over 13%. Some observers think the real number may be double that. They do not have an internal Chinese capital market, so private capital has difficulty getting to deserving entrepreneurs. They need private venture funds. Accounting standards in China are not up to developed world standards. There is no rating agency for debt, so there can be little confidence in the debt markets. Their equivalent of the SEC is lacking, so the stock market is a rather wild and woolly one.There is a lot to digest, as is usual with John's writings. But, the subject matter is fascinating and of tremendous importance to our business of investing in technology & innovation over the next several decades.
My Segway Experience
I guess it was truly easy to use and to start & stop. It's extremely intuitive to operate, with the exception of the turning function (left and right). The maneuverability intelligence is all integrated into the gyroscopic machinery, except for the silly left/right functions which are controlled by a toggle-switch with your left hand. What's the point?
Trevor Blackwell, a robotics inventor-entrepreneur in the Bay Area, has posted an interesting review on the simplicity of building a self-balancing scooter. He even built a self-balancing unicycle, interesting. I guess if the concept is to take off, then low-cost replicas will help the spread. Because, at the current (discounted promo) price of $3,500, I'm not going to trade in my functioning two legs!
The Fate of TiVo
The moral of the story: Sometimes you can accurately identify the next big thing in technology, flawlessly execute a plan to offer that technology, and still get squashed.I, personally, think it's a bit early to call an end to this story. After all, the TiVo name has become a leading brand and unique product-identifier -- not DVR, as was hoped. So, in that aspect alone, I would hope that someone could figure out how to make some money. I hope these guys can make it work, it would be a blunder of extraordinary proportions if they didn't.
Paying a Premium
Take in to account the Yahoo acquisition of Oddpost for almost $30 million to get a leg up in the webmail wars, or the $775 million LexisNexis paid for Seisint to bolster its presence in the billion dollar risk management industry. I have no idea what valuation metrics were given to the Yahoo-Oddpost transaction, but at 10 employees and with some angel capital in the bank, I cannot imagine it was a normal multiple of anything. In the case of LexisNexis-Seisint, the company was valued at a little more than 7x current/estimated revenues, not exactly cheap by any standards.
So, I pose the question: "When is it OK to pay a premium?" We've seen that in the world of search or portals, first to market isn't worth all that much, well, with Google coming out to play late in the game. Above and beyond the complexity of timing, I'd venture that there are 3 factors that can impact the premium payment of a company:
- A Strong & Defensible Brand
- An Industry Defined by Exponential Growth
- A Truly Innovative Recipe or Protected/Patented Product
Any combination of these factors can elicit a premium, however what that premium might be is only really known to the buyer. To think otherwise is foolish and to think that you can build a company on these features alone without strong business fundamentals is also foolish -- a relic of last century!
Don't Buy American
Information is King, Right?
Asian players are spending billions of dollars a year on state-of-the-art broadband and wireless services. Reliance has already built a pan-India multimedia network spanning more than 80,000 kilometers, allowing customers at its Internet cafes to do video conferencing to up to 22 different cities simultaneously for a modest price. And nearly every mobile phone it sells–including its cheapest models–can download TV and entertainment news clips, something Western operators are only starting to introduce on the most expensive phones.By lagging in development of broadband (wireline, wireless, and otherwise) and value-added communications services (collaboration, presence, video, data, etc), aren't we setting ourselves up for failure? Am I missing the point here or something, but this seems to be a very dangerous situation (from a global capital markets & world power perspective).
Bill Gates by Gizmodo
Steve Case; What A Guy!
Case added that much of the merger's failed vision stemmed from a failure in "timing and execution." When the stock market began to collapse in 2000, the ripple effect did not reach AOL Time Warner (the company has since dropped the "AOL") until late 2001. "For some reason--some was cultural, some was the stock going down--people got mad," he said. "The merger was my idea. If you wanted to be mad at somebody, I was the one to be mad at." Still, Case's reasoning for the deal made sense: AOL needed Time Warner for its cable division.This is such a grownup move on his behalf, if only more very senior executives could stand more firmly behind their mistakes and introspectively look at their actions. I can't wat to hear what "disruptive" businesses he continues to spend time on.
China's Dragons Are Global
The scene is reminiscent of a place on the other side of the globe: Silicon Valley at its most breathless, when programmers on the go "24/7" collapsed with exhaustion at their workstations. Huawei's astonishing campus on the outskirts of the southern city of Shenzhen is straight out of the technology bubble too, with four football fields, swimming pools, apartments for 3,000 families and a fantastical Disney-esque research centre with doric pillars and marbled interior.Globalization is here, and China gets it. Borders are disappearing and quality is job one in a price sensitive world. Can the boys in the US and Europe keep their leads and step up to the plate?
The hubris at Huawei, which makes telecoms equipment like routers and switches, is also vintage 1990s America. Hu Yong, a vice-president, is proud of being in more than 70 countries, that over 3,000 of the group's 24,000 employees are overseas nationals and that two-fifths of its more than $5 billion revenues in 2004 will be made outside China. "Are we a global player? FORTUNE magazine says that is when international sales exceed 20% of your total," he says. "So the answer is yes."
3G by Verizon, for Dirt Cheap
I can't wait to see how this takes off. And, I'm sure that the folks over at Sprint are as anxious as I am. If Verizon really gears up this service in a broad commercial launch in the next weeks, Sprint may be sucking wind to catch up.Verizon currently has EV-DO service in 32 major markets and has expanded on its initial launches in the New York, Los Angeles, Philadelphia, Miami, Baltimore, Kansas City, Mo., and Milwaukee metropolitan areas. For the last several months, Verzion Wireless said it has been conducting a consumer trial among 1000 users in its Washington, D.C. and San Diego markets--the first two markets to launch--in order to study consumer adoption, usage patterns and handset performance. The new consumer service, called Vcast will be available in all of those markets in February alongside its Broadband Access business service. VCast will cost $15 over the cost of regular wireless calling plans and will include unlimited access to specified content supplied by Verizon’s partners as well as unlimited Web browsing. Enhanced features and premium content will come at additional cost.
The Future Operating System
Over the weekend, I had coffee with an interesting fellow from NeuStar. Who the hell is NeuStar you might ask? The company was originally founded as unit of Lockheed Martin, IMS Communication Industry Services. In 1999, the FCC approved a switch of the North American Numbering Plan Administrator (NANPA) functions from Lockheed-Martin to NeuStar, a new entity financed by Warburg Pincus. The company took responsibility for assignment and management of area codes and will also the local number portability database as Local Number Portability Administrator (LNPA). Previously, NANP (which came from the Telecom Act of 1996, I believe) has been handled by Bellcore (today known as Telcordia).
So, I bring this up partially because of my coffee meeting and partially because VeriSign recently bought MMS provider LightSurf Technologies. Mike Masnick presents a perspective that is right on, pointing out a concept that I've come to struggle with, the eventual possibility (or lack thereof) of a stupid network. Om Malik also makes some insightful comments on the acquisition. VeriSign acquired Illimunet in 2001, NeuStar acquired NightFire in 2003, and now this.
I'm convinced that this growing space, which VeriSign CEO Stratton Sclavos refers to this as the "intelligent infrastructure" and my friend from NeuStar calls the "new operating system for communications," is going to really heat up. Both VeriSign and NeuStar have the OS, now they need the applications that run on it.
Interoperability is a fairly necessary component to communications, and it's not a trivial issue. InPhonic has made a go of it, and is growing at breakneck speeds. And, as VeriSign and NeuStar (and InPhonic) both handle core components of this interoperability, communications networks become increasingly complex, service providers are melding together across mediums (utp, gsm, cable, dsl, wifi, etc) to handle VoIP, MVNO's are percolating from all walks of life, and as there are increasingly more companies playing ball, the party is only going to get much much bigger.
Venture Capital Forecast
Consumer VoIP at CES
Success Is Harder To Manage Than Crisis
For emerging countries, the literature on the “rentier state” has discussed the extent to which significant natural resources can undermine, rather than facilitate, nations’ management of their socio-economic development processes. And emerging countries do not have a monopoly here. Another influential strand of the natural resource literature has analyzed the “de-industrialization” of advanced countries under what was labeled in the 1970s as the “Dutch disease:” The phenomenon whereby the discovery of a depletable resource (such as oil and gas) can undermine existing industries, create unemployment problems, and undercut long-term growth potential.He then dives in to the recent surge in EM capital flows and credits it due mostly to (a) some improved EM fundamentals (reflected in stronger domestic growth dynamics and improved fiscal governance) and (b) the “global carry trade” (reflecting investor search for yield along with US dollar worries). This co-existence of push and pull factors, as he calls it, result in significant surge in the flow of capital to emerging economies, with corresponding increases in international reserves. Imagine having to build a business where you had significant capital overhead and a credit line that was subject to the whims of your competitors' mis-steps...
For investors in the EM asset class, history suggests that, temptation aside, it is not enough to invest simply on the basis of the existence of large capital inflows. The manner in which these inflows are handled by policy makers around the emerging world will impact levels of absolute and relative returns from different instruments.EM is a tough place to make money, especially in private equity. Not only do you have to make all the same difficulty strategic decisions that a US fund does, but you also have to take in to account global capital flows, sovereign risk, and fiscal governance -- not to mention the headaches from currency exchange.
The 2005 What's In & Out List
Why IBM Didn't Get More Interest
"The [PC] business has a history of recurring loses, negative working capital, and an accumulated deficit. The ability to settle obligations as they come due is dependent on IBM funding the operations on an ongoing basis."I think I'm starting to get a better picture of this transaction. But, I still wonder (certainly much like Lenovo) if a turnaround is easily feasible, especially with lower cost manufacturing in China.
Wireless Services in 2004
The wireless industry continues to grow at break-neck speeds globally, and is now poised to completely reshape as data becomes the primary driver in lieu of voice. When will softphone VoIP clients become common-place and, most importantly, less expensive than traditional WSP minutes? Who knows. But, the commoditization of connectivity is real and I hope that the wireless carriers are learning from the activity in the traditional ISP markets.
Gartner Group releases data on worldwide handset marketshare in 2004:
1. Nokia - 51.7 million
2. Samsung - 23 .0 million
3. Motorola - 22.4 million
4. Siemens - 12.8 million
5. LG - 11.1 million
6. Sony Ericsson - 10.7 million
All Other - 35.4 million
Interestingly, the last category "All Other" is a rapidly growing one as late adopters and users in emerging markets, where growth is tantamount, are relatively cost concious & brand agnostic.
Yankee Group counts the number of wireless customers in the US as of Q3 2004:
1. Cingular - 47.6 million
2. Verizon - 42.1 million
3. Sprint - 23.2 million
4. T-Mobile - 16.3 million
5. Nextel - 14.5 million
All Other - 31.8 million
Interestingly, T-Mobile falls far behind the group when Sprint & Nextel combine at 37.7 million customers.
Most surprisingly, according to Andy Seybold, during 2004, wireless carriers experienced an increase in overall ARPU of about $5 to $15. This is mostly driven by the increased revenue generated by data services. Call me crazy, but this is just a short-term bubble before the network becomes a ubiquitous commodity and the app becomes the value on the service.
Skype may have even more luck with a wireless carrier solution as form factor and habit aren't to change as they are in the PC-based broadband communications world.